With so many airlines in the skies today, they are trying to find ways to become the most unique, recognizable, and likeable brands in the world. With every airline, there comes a different strategy. The company logo, various sponsorships of sporting events and teams, becoming socially responsible are some of the things that make a brand image that’s beloved by customers.
But for an airline, one of the most important things is their customer service. Because you only make money if people choose to fly with you. Their experience is what matters to you the most. From the first smile when they come up to the check-in desk to the warm goodbye when they leave your plane can make or break the customers’ flight experience. But another thing that really matters and can stand out like nothing else – is your Cabin Crew.
Flight Attendant
Senior Flight Attendant
Check Flight Attendant
Flight Attendant Supervisor
Base Manager
In-Flight Manager
Students of the Hospitality management industry are well versed in business, human resources and are excellent in customer service. The candidates enrolled for the course are given advanced lectures on food, staff and hotel handling during the duration of the course. Along with this, they are taught catering practices, critiques, food safety and preservation, contamination, and maintenance of personal hygiene for catering to their customers.
Diploma in Hospitality Management also deals with procedures to be followed during kitchen accidents and ensuring the safety of the staff and the customers. Students are also taught to manage the necessary equipment required in emergencies. Due to the rise in food chains, hotels and eateries the demand for hospitality professionals is now more than ever. With greater corporate activity, tourism, and hotels rising Hospitality Management has become a challenging course.
General Manager
Executive Chef
Duty Manager
Diploma in Aviation course helps students to learn, maintain, and certify flight worthiness of flight instruments. This course focuses on developing talented aviation professional trained in new technologies and business management skills.
In this course, students study structured technologies as per the requirement of Aviation Industry. Students also study the field of activity, maintenance of various flying instruments in Aviation.
Airline Service Agent
Ground Operations
Passenger Service Agent
Customer Service Agent